Privacy policy.

1. Controller

Controller responsible for the processing of personal data:

HOLZKUNST EDER
Sebastian Eder
Lindenstraße 11
5662 Bruck an der Großglocknerstraße
Austria

Email: werkstatt@holzkunsteder.at

2. General information

Protecting your personal data is important to us.

We process personal data exclusively on the basis of the GDPR and the Austrian Data Protection Act.

3. Collection and processing of personal data

We process personal data when you:

• visit our website
• create a customer account
• place an order
• book a carving course
• use a contact form
• subscribe to our newsletter

The following data in particular may be processed:

• first and last name
• address
• Email address
• telephone number
• payment information
• order information
• IP address
• technical usage data

4. Customer account

Users may create a customer account voluntarily.

The information provided is stored to make future orders easier.

Guest orders are also possible.

5. WooCommerce

We use WooCommerce to process orders.

The data required to fulfil the contract is stored and processed.

6. Payment processing

Payments are processed through:

• WooCommerce Payments
• Stripe

Depending on the payment method selected, personal data may be transmitted to these payment service providers.

The privacy policies of the respective providers apply.

7. Carving courses

When a carving course is booked, the data required to organise and run the event is processed.

This data is used exclusively to administer the course.

8. Contact forms

We use Fluent Forms for enquiries.

The data entered is used exclusively to process the enquiry.

9. Newsletter

We use MailPoet for newsletters.

When you subscribe to the newsletter, your email address is stored.

Consent may be withdrawn at any time.

10. Email communication

We use Fluent SMTP to send system and contact emails.

Technical information required for sending these emails is processed.

11. Google Analytics

This website uses Google Analytics to analyse website usage.

Google Analytics uses cookies that enable an analysis of user behaviour.

Processing takes place only after the corresponding consent has been given through the cookie banner.

12. Google Search Console

We use Google Search Console to optimise the website technically and analyse its visibility.

No personal user profiles are created for this purpose.

13. Google reCAPTCHA

We use Google reCAPTCHA to protect against spam and abusive enquiries.

Data may be transmitted to Google in this process.

14. Google Fonts

The fonts used on this website are stored locally on our web server.

No automatic connection to Google servers is made to display the fonts.

15. Cookies

Our website uses cookies.

Technically necessary cookies are required for the operation of the website.

Analytics and marketing cookies are set only after express consent.

16. Cookie management

We use Complianz to manage cookie consent.

Consent is documented and may be adjusted or withdrawn at any time.

17. Storage period

Personal data is stored only for as long as necessary for the relevant purposes or required by law.

18. Rights of data subjects

You have the right to:

• access
• rectification
• erasure
• restriction of processing
• data portability
• object
• withdraw consent already given

19. Right to lodge a complaint

You have the right to lodge a complaint with the competent data protection authority.

In Austria, this is:

Austrian Data Protection Authority
Barichgasse 40–42
1030 Wien
Austria

20. Amendments

We reserve the right to amend this privacy policy if the website or legal requirements change.

Last updated: May 2026